Service Status & Datacenter Matrix

Last updated on March 11th, 2026

Transparency is key to a reliable trading experience. This documentation explains how MT5Run monitors infrastructure health, our available datacenters, and network capabilities globally.

1. Datacenter Availability Matrix

MT5Run uses the best data centers available in every region, housing a large number of premium networks and global internet exchanges. All virtual machines (both Compute and Storage) are deployed on high-performing architectures.

RegionPublic PortPrivate PortIPv6Datacenter Facility
Amsterdam40 GbE40 GbE YesEquinix AM3
Chicago40 GbE40 GbE YesCoreSite CH2
Hong Kong40 GbE40 GbE YesEquinix HK1
London10 GbE40 GbE YesIron Mountain LON1
Los Angeles40 GbE40 GbE YesDigital Realty LAX10
New York40 GbE40 GbE YesINAP/EVOCative
Oslo40 GbE40 GbE YesBlix BDC
Singapore10 GbE40 GbE YesEpsilon
Stockholm40 GbE40 GbE YesInterxion STO4
Sydney10 GbE40 GbE YesEquinix SY4
Tokyo40 GbE40 GbE YesEquinix TY8
Vienna40 GbE40 GbE YesInterxion VIE
Zurich40 GbE40 GbE YesInterxion ZUR1

2. Real-time Monitoring & Status Reporting

All MT5Run nodes and network uplinks are monitored 24/7 using enterprise-grade telemetry. This includes tracking:

  • Infrastructure Health: CPU/RAM load, NVMe endurance, and localized container health.
  • Network Latency: Sub-ms tracking of connectivity to major broker execution pools over our 40 GbE Network Fabric.
  • Platform Stability: Uptime and responsiveness of the MT5aaS control panel and WebRTC gateways.

Clients can verify platform health through our dedicated dashboard (available at status.mt5run.com). The dashboard provides incident logs with detailed technical breakdowns and historical uptime reports.

Private Networking & BGP Our private networking allows you to add a second interface to servers in the same location for isolated, extremely fast communication. BGP (BYOIP) is fully supported across all 40 GbE public regions.

3. Maintenance Protocols

Critical security patches are applied immediately, often without requiring reboots through our optimized kernel injection. Major infrastructure upgrades are scheduled during market close (weekends) to minimize trading impact.

Automatic Failover Guarantees Our control panel and infrastructure management API are globally distributed. In the rare event of a regional outage, routing is automatically shifted to the nearest healthy gateway.